Reference

Your Account Rules at aplikasi pos4d

These terms govern every action you take on aplikasi pos4d — from opening your account and depositing via DANA or GoPay, to withdrawing your rewards and contacting our…

Applies to all account holdersCovers DANA, OVO, GoPay & QRISEffective upon account registrationUpdated when policy changes occurDepends on local law
aplikasi pos4d Your Account Rules at aplikasi pos4d
POLICY CONTACT

How to Reach Us About These Terms

If any part of these terms raises a question for you — whether about your account status, a payment dispute via OVO or QRIS, or data…

Live Chat Available 24 hours a day, seven days a week directly from your account dashboard.
Email Support Send formal written requests about account terms, data queries or policy clarification to our…
WhatsApp Use WhatsApp for quick follow-up questions about your account conditions, DANA or GoPay Deposit…
ACCOUNT INTEGRITY

How We Handle Policy Compliance and Your Data

aplikasi pos4d applies consistent standards across all accounts to keep transactions fair and data secure.

Data Handling

We collect only the account data needed to process your deposits via DANA, OVO, GoPay or QRIS and to verify your identity. Your data is never sold to third parties and is stored on encrypted servers.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can manage cookie preferences from your browser settings at any time.

Account Security

Two-step login verification is available for all accounts. We strongly encourage you to enable it under Account Settings to prevent unauthorised access, especially after a QRIS or GoPay transaction.

Data Retention

We retain your account and transaction records for a minimum period required by applicable Indonesian financial regulations. You may request a summary of your stored data at any time via email.

Policy Contact

For formal terms or data-related requests, write to our compliance address listed in your account's Help Centre. We log every request and respond within the timeframes committed in these terms.

Requesting Changes

If your personal details have changed — name, registered email or linked payment method such as OVO or DANA — submit a change request through your account profile page with supporting identification.

Common Questions About These Terms

These are the questions we receive most often about how our terms work in practice — covering account eligibility, payment conditions, data rights and what happens when terms change. If your question is not answered here, open a live chat session and our team will walk you through it.

Yes. Every deposit and withdrawal — whether made via DANA, OVO, GoPay or QRIS — is subject to the transaction terms outlined in this policy. Specific limits per method are listed inside your account wallet.

We may suspend or permanently close an account that violates these terms. You will receive an email explaining the reason, and you may appeal the decision by contacting our support team within 14 days.

We send an email notification to your registered address each time a material change is made. Continuing to use your account after that notification means you accept the revised terms.

Yes. Submit a data access request via email to our compliance address. We will compile and send your account and transaction history within the period specified in our data retention policy.

Certain lobby features and account functions depend on local law. We apply region-aware controls automatically, so some options may be visible or restricted based on where local law permits access.

Go to Account Settings, select Payment Methods, and follow the verification steps to add or replace a method. Changes to GoPay or QRIS links may require identity confirmation for security reasons.

Start a live chat or send an email to our support team with your account reference number and a description of the dispute. We log every formal complaint and respond within 24 business hours.